Shoreline Tech Solutions
Refund Policy
Draft for professional review - July 23, 2026
Check Writer first-purchase refund requests are reviewed by STS support.
First purchase
The first paid Check Writer purchase for a customer is eligible for a refund request during the 14 calendar days after confirmed payment. Eligibility does not guarantee approval where misuse, chargeback, or other exceptional circumstances apply.
Renewals
Subscription renewals are non-refundable except where required by applicable law. Cancel before the renewal date to prevent the next charge.
How refunds are processed
Submit the request to STS support. Approved refunds are returned through Stripe to the original payment method; support never requests full card credentials.
Questions or policy requests may be submitted through the STS contact form.
